Not only do they have such a number, but at least the last time I called that number, there wasn't even a voice menu where I had to "press 0" to talk to an operator. I dialed the number and a human picked up the phone.

https://www.google.com/search?q=amazon+customer+service+phon... wow, that was hard.

They do, and they'll even redirect you to aws if you call the wrong one.

No but they have a ridiculously friendly refund policy. You can lie and say you saw someone stole your package from the front porch and they will give you a refund the next day.

People reading this: don't do it because from I've read you can get permanently banned from shopping at amazon.com for doing this "too much". Absolutely not worth the risk!

I'd say don't do this because it's theft. Whether or not you get punished for stealing multiple times shouldn't even come into the equation.

Yep I would never do it but just wanted to give an example on how Amazon values customers, even to a fault and hurting sellers.

They do, actually.

Yep: 1-866-216-1072 is the general line. You can find this by signing in, clicking on customer service and going through the menu options where they try to route you to a specialized call.