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Re:Let Consumers Sue Companies by redm on Tuesday August 22, 2017 @10:24AM (#15072683)
I don't disagree with the sentiment of the article given the examples provided, i.e. Wells Fargo. That said, given the climate for frivolous lawsuits brought by "shakedown" attorneys, it opens the flood gates for something far worse.

Maybe a better compromise is to allow for binding arbitration UNLESS the company is found guilty of fraud or other illegal activity, such as Wells Fargo.

Alternatively, perhaps tort reform to prevent frivolous lawsuits would remove the need for arbitration.

Re:Let Consumers Sue Companies by preinheimer on Tuesday August 22, 2017 @10:31AM (#15072741)
I found this Adam Ruins Everything episode on the McDonald's Coffee Lawsuit & Tort reform really interesting: https://www.youtube.com/watch?v=Q9DXSCpcz9E if you'd like to jump to where they talk about frivolous lawsuits it starts here https://www.youtube.com/watch?v=Q9DXSCpcz9E#t=03m15s

Some notes:

- Tort reform is largely a concept pushed by big business trying to avoid getting sued when they do wrong.

- The number of frivolous lawsuits in the US is actually pretty low.

- The lady burned by the McDonalds coffee was really hurt, and was only one of many many people burned by McDonalds coffee, who refused to serve it less hot.

Re:Let Consumers Sue Companies by will_brown on Tuesday August 22, 2017 @11:00AM (#15073049)
I have some insight into the McDonalds coffee case...

1. The coffee spilled on the lady's lap in her car, buring her right through her jeans, the burns were so bad she required skin grafting throughout her upper thighs. It's also worth noting the coffee spilled because the McDonald's employee did not fasten the coffee lid;

2. As you mention during litigation it was discovered multiple people had been badly burned by the coffee from this McDonald's and others, and in prior cases the courts ordered McDonald's to turn the temp down based on expert testimony;

3. mcDonalds refused to comply with prior court orders, because a cost benefit analysis, you see truckers love their coffee boiling hot bc it stays hot longer, and it made financial sense to keep there main market happy and pay these lawsuits out rather than truckers potentially go elsewhere for coffee;

4. To punish McDonald's for ignoring prior court orders they awarded the woman punitive damages (while not rare is out of the norm), and she was awarded (I think) $3M in punitive damages which equals 1 day of McDonald's coffee sales;

5. Lesser known is McDonald's appealed the judgement and it was reduced, they and all other big companies took the original award and created the anti-litigation PR campaign we all know today, lady spills hot coffee and court awards millions

Re:Let Consumers Sue Companies by lr4444lr on Tuesday August 22, 2017 @01:41PM (#15074704)
(3) has to make you wonder how many employee accidents must have occurred handling liquid at temps this hot in a high-speed food service environment.
Re:Let Consumers Sue Companies by will_brown on Tuesday August 22, 2017 @01:46PM (#15074758)
It's a good question, But the employees would have no right to sue McDonald's for any damages in civil court (negligence for example), and they would be limited to workers compensation claims/benefits.
Re:Let Consumers Sue Companies by dragonwriter on Tuesday August 22, 2017 @01:51PM (#15074805)
Employees do not have no rights to sue for workplace injuries; intentional or reckless acts, and perhaps gross negligence, may be actionable even on situations where mere simple negligence would be subsumed into workers comp coverage.
Re:Let Consumers Sue Companies by will_brown on Tuesday August 22, 2017 @02:47PM (#15075298)
I didn't say employees had no rights, I said these specific employees would have no rights to sue McDonalds, that is a major distinction.

The legal arguments are simple, presumably if there are employees who burned themselves, they would have: a.) likely set the coffee temp themselves (above the recommended temp); b.) at least been aware of the temp and risk; and c.) presumably have some responsibility for spilling the coffee on themselves. These facts would remove intentional/reckless/gross negligence on the part of McDonalds.

And I already know the counter arguments; However, if I'm actually wrong feel free to show me an a single case of a McDonalds employee suing McDonald's in civil court outside of workers compensation laws as the result of scalding coffee.

Re:Let Consumers Sue Companies by rayiner on Tuesday August 22, 2017 @11:17AM (#15073209)
The problem with tort reform is not the idea of reducing frivolous litigation, but the fact that most of it isn't targeted at frivolous litigation. The most widely adopted tort-reform measures have been things like damages caps. E.g. the $75-million damages cap that would have applied in the BP oil spill had BP not waived it.[1] But cases where a jury awards a large amount of damages (or high punitive damages) are the least likely to be frivolous.

[1] http://www.sandiegouniontribune.com/sdut-federal-law-may-lim...

Re:Let Consumers Sue Companies by ascagnel_ on Tuesday August 22, 2017 @10:37AM (#15072791)
HBO produced a documentary [0] on that case a few years ago. I would recommend not watching it, only because they show the hospital photos of Stella Liebeck (the plaintiff in the case), and they are absolutely horrible.

[0] http://www.hbo.com/documentaries/hot-coffee/synopsis.html

Re:Let Consumers Sue Companies by mpweiher on Tuesday August 22, 2017 @10:54AM (#15072975)
> only one of many many people burned by McDonalds coffee

And many of these were sequential, so McDonalds had been told multiple times that their coffee was too hot, and they just refused to do anything about it.

Re:Let Consumers Sue Companies by steveeq1 on Tuesday August 22, 2017 @11:08AM (#15073119)
> The lady burned by the McDonalds coffee was really hurt, and was only one of many many people burned by McDonalds coffee, who refused to serve it less hot.

What the documentary left out, was that it happened over a 10 year period where 700 out of 171 BILLION customers got burned from mcdonald's coffee. This is statistically nothing.

> Tort reform is largely a concept pushed by big business trying to avoid getting sued when they do wrong.

While I do not know who created the youtube video you posted, the "Hot Coffee" documentary that is frequently mentioned about the liebeck case is actually created by a special interest group, "Association of Trial Lawyers of America". If you think this movie doesn't have an agenda as well, I have a bridge to sell you. A video that does a better job of clearing up the misconceptions of the case is here: http://www.hotcoffeetruth.com/ .

> The number of frivolous lawsuits in the US is actually pretty low.

I have a hard time believing this. Frivilous lawsuits are easy to do in america and my friends (annoyingly) do them all the time. In fact, they brag about the ease of doing it. My personal estimate is around 70% of "I was injured" lawsuits from my friends were just made up to cash out.

Finally, "hot coffee" lawsuits happen all the time in america at temperatues as hot or hotter than what was given in liebeck case. And the cases almost always get thrown out by judges and juries because they are regarded as "frivilous". Source: https://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restau...

The liebeck case was the exception, not the rule.

Re:Let Consumers Sue Companies by will_brown on Tuesday August 22, 2017 @11:20AM (#15073253)
>What the documentary left out, was that it happened over a 10 year period where 700 out of 171 BILLION customers got burned from mcdonald's coffee. This is statistically nothing.

That is the problematic thinking right there. You are sacrificing 700 people to be burned so badly by coffee they require skin grafting based on it being statistically insignificant.

While no doubt many cases settled, many didn't and in those cases McDonalds was ordered to turn the temp down so spilled coffee would at least not result in scalding that require skin grafting. It is not small thing or statistically insignificant that McDonalds ignored many court orders, but why did they ignore the court order? Because the same cost benefit analysis you presented, they'd happily continue their practicies of selling 171B coffees and paying out 700 claims, than change the coffee temp and potentially lose any coffee market share.

As I mention above this well known case is unique because it awarded punitive damages, equaling 1 day of coffee sales, solely because the company repeatedly ignored court orders (i.e. Told the court to go fuck itself), further what is never mentioned consistent with the anti-litigation PR is that the judgement was appealed and ultimately lowered.

Re:Let Consumers Sue Companies by mintplant on Tuesday August 22, 2017 @11:21AM (#15073265)
> What the documentary left out, was that it happened over a 10 year period where 700 out of 171 BILLION customers got burned from mcdonald's coffee.

1. There aren't 171 BILLION customers on the planet.

2. So I can run around throwing boiling water over 10 out of the 300 MILLION people in the US, and it's totally cool because it statistically didn't happen? Good to know!

Re:Let Consumers Sue Companies by cattleprodigy on Tuesday August 22, 2017 @11:20AM (#15073249)
http://www.hotcoffeetruth.com/ also has an agenda. It's paid for by the U.S. Chamber of Commerce (a business lobby group) which is criticized in Hot Coffee.

Your appeal to this website is just as bad really.

Re:Let Consumers Sue Companies by cholantesh on Wednesday August 23, 2017 @09:21AM (#15081281)
>171 BILLION

Uh...there are <8 billion people on the planet; where did that number come from?

Re:Let Consumers Sue Companies by xphilter on Tuesday August 22, 2017 @10:26AM (#15072695)
Do you have any stats on "frivolous lawsuits brought by 'shakedown' attorneys"?
Re:Let Consumers Sue Companies by ythn on Tuesday August 22, 2017 @10:39AM (#15072814)
Couldn't patent trolling also fall into this category (the category of legal "shakedowns")? If so, there are some stats on that.

https://www.unifiedpatents.com/news/2016/5/30/2015-patent-di...

Re:Let Consumers Sue Companies by michaelt on Tuesday August 22, 2017 @10:59AM (#15073041)
While patent trolling is a legal shakedown, I don't see the relevance to binding arbitration?
Re:Let Consumers Sue Companies by darpa_escapee on Tuesday August 22, 2017 @10:55AM (#15072989)
I've never seen patent trolling fall into this category, probably because patent trolling is a viable way for firms to make money and being held liable for consumer injuries isn't.
Re:Let Consumers Sue Companies by xphilter on Tuesday August 22, 2017 @11:34AM (#15073407)
As the other commentator mentioned, how is this related to consumer lawsuits?
Re:Let Consumers Sue Companies by DarkKomunalec on Tuesday August 22, 2017 @10:32AM (#15072750)
I'd prefer it if, if you get sued, for any reason, you get a defensive 'pre-trial' with a public defender that does all the work, while you do nothing. No discovery, no anything. Since this isn't a 'full' defence, the plaintiff has a higher chance of winning than in a real trial, which he only gets after winning the pre-trial.
Re:Let Consumers Sue Companies by ahhhhhhhhhh on Tuesday August 22, 2017 @10:28AM (#15072723)
The court system should be able filter (and if that's a problem they should solve it on their end), we shouldn't just throw out an entire avenue because some people abuse it