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Re:Google AMP is bad for e-commerce by themaveness on Wednesday August 16, 2017 @12:33PM (#15028855)
Imagine the scenario, a user lands on the AMP page and a user lands on a responsive page. Both have a question about shipping time. The AMP user has to navigate to a contact form to ask, then submit. The responsive user can just ask in the chat window on the page.
Re:Google AMP is bad for e-commerce by ucaetano on Wednesday August 16, 2017 @12:40PM (#15028919)
> The AMP user has to navigate to a contact form to ask, then submit. The responsive user can just ask in the chat window on the page.

Why would you use an AMP page for that? It was specifically NOT designed for those use cases.

Now back on your point: if the users who have a question are a small % of the total users, why would you have all users load the heavy chat window on mobile devices with limited screen space?