Launch HN: Thematic (YC S17) Customer Feedback Analysis via NLP

Re:Launch HN: Thematic (YC S17) Customer Feedback Analysis v... by forgotmysn on Tuesday August 15, 2017 @02:20PM (#15020872)

would you say that your solution provides a sentiment analysis, similar to Quid, or do you focus on action items and things that product managers can actually address?

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Re:Launch HN: Thematic (YC S17) Customer Feedback Analysis v... by nshgraph on Tuesday August 15, 2017 @02:23PM (#15020891)

We do provide sentiment but the main benefit is definitely the themes which form the action items that can be addressed.

We show what areas to improve, not just how people feel (although that is important in deciding)

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Re:Launch HN: Thematic (YC S17) Customer Feedback Analysis v... by alexcnwy on Wednesday August 16, 2017 @06:31AM (#15026380)

Great product and congratz on your success so far!

Would you mind please elaborating a little more on how you're thinking about theme-specific sentiment (for the NLP students here :) - is it along the lines of Socher's aspect-specific sentiment or something else?

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Re:Launch HN: Thematic (YC S17) Customer Feedback Analysis v... by forgotmysn on Tuesday August 15, 2017 @02:28PM (#15020943)

Awesome, thanks!

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