Airbnb's preferred smart lock vendor accidentally bricks 500 door-locks

Re:Airbnb's preferred smart lock vendor accidentally bricks ... by gubby on Monday August 14, 2017 @02:12PM (#15010995)

14 days for a replacement is an atrocious amount of time.

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Re:Airbnb's preferred smart lock vendor accidentally bricks ... by mikeash on Monday August 14, 2017 @03:55PM (#15012219)

I can't understand it. You can mail them the guts of your lock, have them fix it, then mail it back to you, all in a week or less. Or they can just send you a new one, and it takes at least two weeks? Do new ones come by courier snail from China, or is this just a scheme to discourage people from opting for a replacement, or what?

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Re:Airbnb's preferred smart lock vendor accidentally bricks ... by turtlebits on Monday August 14, 2017 @04:13PM (#15012404)

It says 14 days lead time. I'm guessing they don't have the parts in stock for 500+ devices affected.

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Re:Airbnb's preferred smart lock vendor accidentally bricks ... by OkGoDoIt on Monday August 14, 2017 @04:11PM (#15012377)

That may be the official statement but they sent me a replacement next day.

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Re:Airbnb's preferred smart lock vendor accidentally bricks ... by fooey on Monday August 14, 2017 @06:54PM (#15013758)

I assume that number is mostly to deter people from going with that option

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