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A comment on I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon. Parent comment

Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon by ballenf on Friday August 11, 2017 @05:25PM (#14994448)
FWIW, I've had Amazon instruct me to file a chargeback in one instance that they had already identified as fraud.

It was a very different situation, however: someone had my CC info and loaded it onto a new account and made a large purchase.

Oddly when I inquired Amazon said they had already flagged the fraud and I needed to send a chargeback. It appeared that they were not going to proactively let me (or my cc company) about the issue.

I get it, but can't help but lose a little respect for a company that knows with certaintly one of their customers has been defrauded and sits back and waits for them to notice. Maybe they couldn't initiate the refund, but surely they could send a notice or otherwise reach out.

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Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon by DaiPlusPlus on Friday August 11, 2017 @07:20PM (#14995198)
That's weird, as issuing a CC refund is cheaper for everyone than a chargeback.
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Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon by ballenf on Saturday August 12, 2017 @02:28AM (#14996723)
I thought so too. I had identified the charges as fraudulent but was afraid of retribution from Amazon for the chargeback, so I called them first.

I'm kind of surprised I even caught the transactions given how many legit ones I have each month with them.

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