Re:For software that is cross platform and accessible, forge...
by falcolas on Monday August 07, 2017 @09:37AM
(#14947317)
By not marketing their software as accessible; by not telling the author in an explicit email that they would solve any accessibility issues he found?
If they had been clear up front about their accessibility support, I doubt this would have been an issue in the first place.
Re:For software that is cross platform and accessible, forge...
by whyever on Monday August 07, 2017 @09:47AM
(#14947372)
It is accessible, just not with some specific software. From what I can see, they tried to solve it, but could not due to lack of cooperation by the software's creator. Maybe they should have spent more effort, but then this was not a paying customer apparently.
> The JAWS people didn't answer emails when we reached out to them (admittedly quite a while ago), so we've been focusing on NVDA support. Patches to improve the situation with JAWS are welcome. Note that we may eventually implement UIA as opposed to IAccessible2, but that work is currently going slow.
So they tried to work with them, but they did not reply. How are they supposed to fix the issue?