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A comment on Ask HN: Do you charge your webdesign clients for ongoing hosting and support?.

Re:Ask HN: Do you charge your webdesign clients for ongoing ... by jakobbuis on Saturday July 29, 2017 @08:18AM (#14880832)
Yes. Definitively yes. If you're a typical web developer or agency, you're going to have a lot of one-off engagements, project and campaign websites. Those cost money to support, and your customer should supply that money. We never host without both a modest hosting fee, and a SLA for fixes, updates and perfective maintenance.
[ Parent | on HN ]
Re:Ask HN: Do you charge your webdesign clients for ongoing ... by slice_of_life on Saturday July 29, 2017 @09:42AM (#14881178)
> SLA for fixes

Very curious how you price this...per fix or standard monthly fee? If it's a fee, how do you deal with absurd feature requests whose development costs far outstrip what you've quoted?

[ Parent | on HN ]
Re:Ask HN: Do you charge your webdesign clients for ongoing ... by cubano on Saturday July 29, 2017 @10:39AM (#14881429)
> If it's a fee, how do you deal with absurd feature requests whose development costs far outstrip what you've quoted?

You make it painfully clear in the original contract that all changes and features requests require additional cost quotes.

[ Parent | on HN ]