But in a legitimate democracy, the citizenry cannot be "victimized" by "public servants that don't serve them".
If you hire some servants, and those servants don't serve you, and you don't get some new servants... whose fault is that?
But you're right on the essential point: the democratically elected government (== citizenry) involved here is paying an arguably reasonable price, but the individuals responsible probably are not.
so who's fault is that? usually not the victim. or at least the most direct victim, since obviously, society as a whole is hurt by this sort of thing (just not as much as the person who's wrongly harassed/injured/killed by the cops).
but maybe your point stands, because is that really a "legitimate democracy"?
Restitution, legally, covers monetary losses. It should not be taken to mean that all is well when the bills are paid. You can't pay away a black eye.
Officers Lori Hayne, Michael Johnson and Bruce Schmidt, who not only used excessive force but also perjured themselves in their official reports, paid not one penny of that settlement, faced no criminal charges, and didn't even have any adverse employment consequences.
So long as we refuse to hold police officers responsible for their actions they will continue to act as though they are above the law. Because they are.