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A comment on Jefferies gives IBM Watson a Wall Street reality check. Parent comment

Re:Jefferies gives IBM Watson a Wall Street reality check by odammit on Friday July 14, 2017 @11:43AM (#14770657)
When I get issues were vendors point fingers at each other I three way call them, tell them what's up, hit mute, go get a coffee, and let them figure it out.
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Re:Jefferies gives IBM Watson a Wall Street reality check by staofbur on Friday July 14, 2017 @02:57PM (#14772294)
We did that. They were still finger pointing two hours later.

Legal guys said it wasn't worth suing them because we'd have to pay up then or lose the support contract.

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Re:Jefferies gives IBM Watson a Wall Street reality check by odammit on Saturday July 15, 2017 @12:46PM (#14777552)
Oof. You should bill them for your time. I sent HP or Dell (can't recall) an invoice for $800 in my early 20s for my time wasted on a support call where a "support tech" had asked me to reinstall Windows as a way to fix a disk that failed in a RAID array. OS was AIX.
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