Re:Jefferies gives IBM Watson a Wall Street reality check
by reitanqild on Friday July 14, 2017 @05:22AM
(#14768580)
licenses weren't renewed, it got sheepishly powered down after a few months to save electricity [...] About £200k of expenditure down the pan.
I guess you could easily lost even more money. Good thing they stopped it at £200k.
Re:Jefferies gives IBM Watson a Wall Street reality check
by staofbur on Friday July 14, 2017 @06:12AM
(#14768721)
Yeah a big chunk of that was consultancy, support, Oracle licenses. TCO was going to be around £500k for 5 years.
The whole platform got replaced with SQL Server on a clone PC server in the end which cost less than £10k. No fan of Microsoft but there was no competition. And the tooling was far better!
Re:Jefferies gives IBM Watson a Wall Street reality check
by odammit on Friday July 14, 2017 @11:43AM
(#14770657)
When I get issues were vendors point fingers at each other I three way call them, tell them what's up, hit mute, go get a coffee, and let them figure it out.
Re:Jefferies gives IBM Watson a Wall Street reality check
by staofbur on Friday July 14, 2017 @02:57PM
(#14772294)
We did that. They were still finger pointing two hours later.
Legal guys said it wasn't worth suing them because we'd have to pay up then or lose the support contract.
Re:Jefferies gives IBM Watson a Wall Street reality check
by odammit on Saturday July 15, 2017 @12:46PM
(#14777552)
Oof. You should bill them for your time. I sent HP or Dell (can't recall) an invoice for $800 in my early 20s for my time wasted on a support call where a "support tech" had asked me to reinstall Windows as a way to fix a disk that failed in a RAID array. OS was AIX.
I bumped into her last year at Ansible Fest London and she was still angry about it 17 years later!
And that's what Oracle does to your soul :)
Edit: that N class and Oracle NEVER got deployed in the end. It just sat there unused, licenses weren't renewed, it got sheepishly powered down after a few months to save electricity and it got chucked in a skip after 5 years. About £200k of expenditure down the pan.