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A comment on It's been 191 days since Google Drive worked for me. Parent comment

Re:It's been 191 days since Google Drive worked for me by Dylan16807 on Sunday July 09, 2017 @09:41PM (#14732813)
The syncing apps are absolutely part of the package.
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Re:It's been 191 days since Google Drive worked for me by dpkonofa on Sunday July 09, 2017 @09:47PM (#14732839)
They're a part of the package but they are not what the user is paying for. If free users and paid users both have access to the app, then it's not a paid feature. People aren't paying for the app, they're paying for the service and, at least in this case, the service is still working.

If the OP was actually concerned with finding a solution to their problem (which is absolutely an edge case) and not just being a squeaky wheel, they'd pay $30 for InSync or find another free tool that syncs with Google Drive. The Google app is a bonus provided by Google to make the use of their service easier. The OP complaining about being a paying customer is pointless because what they're paying for is still completely useable.

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Re:It's been 191 days since Google Drive worked for me by jfoutz on Monday July 10, 2017 @01:30AM (#14733603)
No. It's literally "Store, sync, and share files easily." [1]

There is no way to sync a device without an app. The app is not a bonus, it is a core feature of the service.

[1] https://gsuite.google.com/products/drive/

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Re:It's been 191 days since Google Drive worked for me by dpkonofa on Monday July 10, 2017 @01:51AM (#14733674)
And it does exactly that for 99.9% of users. The app is not what the user is paying for, though, and he doesn’t deserve a refund just because it doesn’t work for his particular situation.
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Re:It's been 191 days since Google Drive worked for me by icebraining on Monday July 10, 2017 @03:35AM (#14734033)
If free users and paid users both have access to the app, then it's not a paid feature.

You just assert this as if it was self-evident, but it's not. The same feature can be offered for free and as a paid component of a package, just like the same code can be licensed to some under the GPL and to others under a proprietary license.

In this case, syncing is part of the service being purchased, and the means to achieve that is absolutely part of the package, even if it's also offered for free to others.

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