My point was that "you should make backups" is useful advice.
"You should've made backups" is not, because it places blame on the user for placing trust in someone else.
Sure, you and I know that effectively all "cloud" companies will resort to this sort of scummy bullshit, but let's not blame users who have lost data because a company decided to delete their data with reckless abandon.
It probably doesn't help the parent feel much better about his situation, but it does help all the other readers to highlight and learn from his experience, and especially to emphasize that such adversarial action against user data is a significant risk at large, established companies as well as small ones.