https://www.microsoft.com/en-us/design/inclusive
As an example, a coworker mentioned that his use of Alexa went from casual to heavy when they had a child and the ability to do things while carrying a baby suddenly became really important. I suspect there are more situations like that than we might think at first.
1. I know, 90s me is still getting used to saying that too
If I were to ask a question that had a long list of potential responses, I'd expect them to ask me to clarify or narrow down what I'm looking for or at least explicitly ask me if I really wanted them to read the whole list.
That said, for those of us who don't have personal admins, there's a lot of opportunity for digital services that fall between purely self-service travel booking as it exists today and and having an assistant.
I think you can. Alexa can read you the titles and you can ask it more information about a specific title. It’s like asking the waiter which desserts they have then interrupting him because you don’t know what a pannacotta is.