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A comment on O’Reilly Media has stopped retailing books directly on its ecommerce store. Parent comment

Re:O’Reilly Media has stopped retailing books directly on it... by ChickeNES on Thursday June 29, 2017 @05:17AM (#14661808)
I won't buy another Pragmatic Press book after buying the Practical Vim second edition Kindle book only to find that the cursor positions are missing throughout the entire book. I posted on their forums about it only to be told that they had submitted the update and it was out of their hands. It's now been a year and a half and the update still hasn't appeared, and as I waited for the non-existent update to appear, I couldn't get a refund.
[ Parent | on HN ]
Re:O’Reilly Media has stopped retailing books directly on it... by AndyHunt on Thursday June 29, 2017 @08:42AM (#14662761)
I'm very sorry to hear that. But unfortunately, support was correct. We can't control when -- or IF -- Amazon ever ships an update that we provide. If you buy from us directly, we ship out updates to books regularly.

In this case, if you email me directly, I'll email you the latest version of that book by hand.

Also, for anyone who wants to own individual ebooks, please help yourself to this coupon: iLoveEbooks, good for 30% off at pragprog.com.

Thanks,

/\ndy

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Re:O’Reilly Media has stopped retailing books directly on it... by MonkeyIsNull on Thursday June 29, 2017 @12:33PM (#14664598)
Yeah, this is why I always buy direct from you guys. You do a bang up job of rolling out updates.
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Re:O’Reilly Media has stopped retailing books directly on it... by chris_wot on Friday June 30, 2017 @09:26PM (#14674746)
This is why I also love Pragmatic Press and have also purchased from you in the past. Thank you for being awesome!
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Re:O’Reilly Media has stopped retailing books directly on it... by tomku on Thursday June 29, 2017 @11:18AM (#14663959)
Strongly recommend buying PragProg books directly from them rather than through Amazon. They update their books much more often than other publishers and (as you experienced) Amazon really drags their feet on pushing out those updates, even when they're critically important.

There's other benefits too, like coupons for free or heavily discounted upgrades when new editions of the book are published. I bought the first edition of "Practical Vim" back in 2012 and I've gotten five years of free updates including the second edition.

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Re:O’Reilly Media has stopped retailing books directly on it... by lando2319 on Thursday June 29, 2017 @07:54AM (#14662470)
that is unacceptable, there is an entire chapter on cursor positioning, must be pretty boring without the cursor.
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Re:O’Reilly Media has stopped retailing books directly on it... by nobleach on Thursday June 29, 2017 @09:38AM (#14663169)
Oh that's terrible! I bought the 1st edition in print, and I can't imagine who ridiculous it would be without the cursor.
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Re:O’Reilly Media has stopped retailing books directly on it... by loudouncodes on Thursday June 29, 2017 @12:09PM (#14664379)
Kindles are horrible for tech books. I buy books directly the the pragprog website and they automatically appear in my Dropbox as PDF (there is a choice of format). My books auto-update with typo fixes, etc. automatically.
[ Parent | on HN ]