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Re:Ask HN: Managed dedicated hosting recommendations by jread on Saturday June 26, 2010 @06:27PM (#1464406)
Here are a few cloud providers I'm aware of that offer "fully managed" or advanced support options:

EC2 (with premium support - pricey)

Storm on Demand

SoftLayer

Storm on Demand is a new IaaS platform backed by Liquid Web. Pricing is reasonable, support is good, and they really know what they are doing. I've been using their service for about 3 months now with no issues or downtime.

Re:Ask HN: Managed dedicated hosting recommendations by Skyline on Saturday June 26, 2010 @09:58PM (#1464693)
+1 for SoftLayer. We've been using them for about 3 years now and we've been very happy with them.
Re:Ask HN: Managed dedicated hosting recommendations by jread on Saturday June 26, 2010 @06:28PM (#1464409)
Also, The Planet has a cloud service in beta with some advanced support options like monitoring and pro-active downtime response