Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time

Re:Launch HN: Solve (YC S17) – We Save International Travele... by shawnsheikh on Monday June 19, 2017 @08:55PM (#14591512)

You're correct in that we can't offer immigrations/customs help in US airports (with the exception of JFK and MIA). However, we can help in about 400 airports around the world. We can expedite clients through departures on international flights.

A lot of our clients flying domestic, however, still find value in the service especially families and the elderly.

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Re:Launch HN: Solve (YC S17) – We Save International Travele... by ctphipps on Monday June 19, 2017 @11:38PM (#14592024)

Wow, that kills your arrivals product in the US then. $375 for someone who will meet me with a smile, watch me line up for immigration and carry bags? An interesting tidbit is that Japan Airlines offers a similar service for free for familes: https://www.jal.co.jp/en/inter/support/family/

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Re:Launch HN: Solve (YC S17) – We Save International Travele... by sapphire_tomb on Tuesday June 20, 2017 @04:42AM (#14592985)

Interestingly I tried both those airports as they're the ones I most frequently arrive at when flying in to the US. I'm not a US citizen, and the lines for immigration at both of those airports take me a couple of hours usually, so I'd have happily stumped up for this service. The quote you offer for both says they do NOT include expedited immigration/customs however. So is your site broken already or what?

Edit: I see from other comments in the thread that you do this at JDK/MIA by having one of your agents stand in the queue ahead of your customers and then letting them cut in when they arrive. The British in me finds this abhorrent, and there's no way I'd do it.

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