Counter-counter-point: I am above 180cm (far from 200+ where many basketball players are) and many taxis aren't tuned for me and I bang my head on the ceiling so yes, I definitely call the manufacturers of those cars bad.

Statistical averages are a back-patting technique between managers, let's face that reality, shall we? They very rarely have the customer's interests in mind.

You have to draw a line somewhere, though. Every engineering decision has a cost, whether time/money, opportunity cost, or design tradeoffs, so it's not practical to cater to every single user you have.

There are many people above 180cm.

Again, let's face it -- it's bean counting, some medium-level product manager wants a raise by saving expenses.

That's all it is, that's all it ever was, and it ain't ever gonna change while there are people on these positions.