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Re:British Airways: All flights cancelled amid IT crash by riffic on Saturday May 27, 2017 @02:48PM (#14431323)
Hopefully, this will be a wake-up call to the industry - government regulation in IT is needed.
Re:British Airways: All flights cancelled amid IT crash by al452 on Saturday May 27, 2017 @03:33PM (#14431582)
The UK government (perhaps the relevant one in this case) does not have a stellar track record of figuring out how to make big IT systems and projects successful. This knee-jerk appeal to regulation is unconvincing to say the least.
Re:British Airways: All flights cancelled amid IT crash by riffic on Saturday May 27, 2017 @03:41PM (#14431617)
A modified form of ITIL would do a lot of good for important sectors. Let me put it another way, if the industry won't regulate itself, then they will be regulated by force.
Re:British Airways: All flights cancelled amid IT crash by gaius on Saturday May 27, 2017 @04:51PM (#14431916)
A modified form of ITIL would do a lot of good for important sectors

You've never used ITIL for real, have you? Because if you had you would know that no amount of process can replace good engineers, and good engineers don't want to work in ITIL shops...

Re:British Airways: All flights cancelled amid IT crash by Clubber on Saturday May 27, 2017 @06:53PM (#14432292)
What's always worked in the past is hire good people, pay them well, treat them well and train them well. Pretty simple. Authoritarian type companies tend to do poorly at that though.