You shouldn't have to complain though. Amazon knows exactly when it was ordered, when it was delivered, and the delivery time frame they advertised.

Hah. Imagine the press if they were as customer-centric and data-driven as they are portrayed, and they proactively sent compensation based on their errors of estimation (i.e. customer expectations).

That's horrible business practice, you always count on a certain number of people dropping out, not noticing, and not caring..... it's kind of like overselling seats (free revenue)

So? Reward people for telling you that there are some people who aren't into your thing, but that they did try. This information has value.

"Sorry it didn't work out, here's a coffee!"

I mean, by what standard of "business practice" is this "horrible?" Keep in mind we're in an era of exploding conventions.

They don't do that anymore. They just say "two days is the time in transit not counting weekends" (despite them absolutely delivering on Saturday and sundays.

I literally had someone run into the problem and they received a credit towards their Prime membership. That was a week ago.

I received multiple month's Prime credit for several 'same day' delivery items taking an extra day just a few weeks ago