But that wasn't even my main point. My point is that Comcast is more interested in providing a return to their shareholders than they in providing effective and satisfying customer service.
What makes you think that? A huge chunk of an ISPs' operating expenses go to paying people to move dirt around, and the metal and plastic they put in the dirt. How do you expect to disrupt that?
The math is for you to see.
> It's also because they are really bad at providing it.
And how many ISP companies do you have experience running ?
> My point is that Comcast is more interested in providing a return to their shareholders than they in providing effective and satisfying customer service.
What is wrong with it ? Has worked well for Google.
It's not math.
>And how many ISP companies do you have experience running ?
Indirectly, 2. I worked for both my father's and my uncle's ISP's, both of which they owned and operated.
>What is wrong with it ? Has worked well for Google.
Alright, fair, you got me there.
Comcast has around 25 million customers [0], so that's around $65/year/customer. So if you cut that profit to $0, you can return $5/month on combined TV and internet to each customer. When people say "cable and internet are so expensive," they don't generally mean "if I got a $5 price cut I would be happy."
[0]: http://expandedramblings.com/index.php/comcast-statistics/