Well, that's still not the same. Pictures, videos, etc are supposed to give you an impression what the product is, how it tries to solve that problem, etc. Before you invest anything in it. Even the time investment of singing up, and playing around in the "member's area" can be a hassle if you could tell that this project is not for you from a simple screenshot.

Furthermore, I would probably have to read the manual, etc before I can do anything useful with it. A good screenshot or even video can really help you with that impression

Then they should have announced it when it was ready.

There is now openshift.com (enterprise), openshift.org (OSS), and openshift.io (???) and none of these websites do a great job of explaining why you should be on that website and not the others.

You want everything explained, you want to use it for free and you don't want to participate. Everything that's wrong with the world ;-)

Don't be silly.

If you want customers, you have to actually convince them to try your product.

The expectation of a customer that they might want to understand what the heck they're signing up for... before they sign up for it is hardly controversial.

I think this thread makes it abundantly clear that a days work creating some screen casts instead of fluffing out some marketing fairyfloss would have significantly improved the reception of this product.

It's just plain marketing fail.

There is video link in this blog post: https://developers.redhat.com/blog/2017/05/02/announcing-red...

Why would I be digging through Red Hat's blog to find this, and not find it on the site of the actual thing itself?

I was expecting to find a video in the link you pasted, almost missed it. Here's the actual link to the video https://vimeo.com/215402513/02867b4aea

That video adresses a bunch of the issues noted. It briefly shows provisioning, the editor, deployment, issue tracking in action, and the narrator overviews the vision & reasoning. It should be touted more prominently.

Then wait a few days and provide a video-backed live walkthrough.

The intro is intended as a teaser for the demo. If you don't show people what it is, they won't demo it.

A missed opportunity, but there is still time to recover.