Totally agreed. Bay Area seems to be detached from the rest of the country sometimes and it's easy for people who live here to fall into echo chambers/cultural bubbles. I would not give out the company name, but I once visited this company and there is an "empathy corner" that displays low-end phones to remind employees that these still exist, probably because majority of the employees there are well-off and unlikely to own low-end devices. It struck me how detached from reality big tech companies could be and hence my decision to travel around other parts of the country/world to refresh my mind and get out of this bubble.