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A comment on A customer reported an error in the map used by Flight Simulator. Parent comment

Re:A customer reported an error in the map used by Flight Si... by draw_down on Tuesday April 18, 2017 @03:12PM (#14141941)
It's interesting certainly, but should we be impressed here? In the end, the team's time was wasted and a nonsense issue was escalated to the CEO.
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Re:A customer reported an error in the map used by Flight Si... by tbrake on Tuesday April 18, 2017 @03:30PM (#14142093)
They fielded the question and did a lot of work because they cared about the quality and details of their product at a level that I would agree with OP was impressive.

That it turned out to be a nonsense issue is immaterial to that judgement.

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Re:A customer reported an error in the map used by Flight Si... by draw_down on Tuesday April 18, 2017 @03:38PM (#14142173)
There are exemplary aspects to the story, but I think the only real lesson to be learned is "don't blindly spend a bunch of time/effort on an issue unless we're sure it's actually important".
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Re:A customer reported an error in the map used by Flight Si... by mcguire on Tuesday April 18, 2017 @04:59PM (#14142859)
Chasing bugs is a pain in the ass, and most of them are nonsense.

This kind of story makes it worthwhile, though. At the end of the day, you go home laughing instead of crying.

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Re:A customer reported an error in the map used by Flight Si... by umlaut on Tuesday April 18, 2017 @03:30PM (#14142082)
escalated to the richest person on Earth.
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Re:A customer reported an error in the map used by Flight Si... by badosu on Tuesday April 18, 2017 @09:58PM (#14144871)
Yeah right?

https://blogs.msdn.microsoft.com/oldnewthing/20091123-00/?p=...

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