I didn't have any problem until today with namecheap. I think you can tell a good service from a bad service when a real issue arises like today.

It is ridiculous that they gave me 24 hours to delete two images or suspend my domain without any warning. I didn't even know that was possible! If I had missed their email or checked my email 24 hours later, my domain could have been suspended. This is a site with visitors in the range of hundred thousands per day...

I am still shocked on how they managed this.