People used crashy, buggy, slow software for years. Photoshop and Office lost you data on a regular basis in the 2000's. Windows BSD was a common occurrence then. We didn't see a massive exodus to Mac products because of that. The only reason people started to go crazy for Apple was after the iPod came out. And even then, it was still a small part of the market.

You can see everyday that people favor cheapness, easiness and convenience over quality. You would not have so much junk food otherwise.