News for hackers. Stuff that matters.

A comment on A man wouldn’t leave an overbooked United flight, so he was dragged off. Parent comment

Re:A man wouldn’t leave an overbooked United flight, so he w... by mcphage on Monday April 10, 2017 @12:50PM (#14080133)
> I don't really see an alternative other than just letting anyone willing to scream to stay and then boot off another customer with dignity.

Offer people compensation. Raise the offer until either (a) someone takes it, or (b) it's cheaper to send the employees via another route.

[ Parent | on HN ]
Re:A man wouldn’t leave an overbooked United flight, so he w... by djsumdog on Monday April 10, 2017 @01:18PM (#14080559)
Exactly. At this point they're trying not to cancel another plane load of people, so that's a lot of money. They should have kept going up, "We'll offer $4,000 .. anyone? .. really?" ..

At some point the compensation isn't worth the profit margin of the other flight. They can just cancel it and let the flight crew go home.

[ Parent | on HN ]
Re:A man wouldn’t leave an overbooked United flight, so he w... by mcphage on Monday April 10, 2017 @01:42PM (#14080793)
Instead, they did what they did, which is going to cost them... a whole lot more.
[ Parent | on HN ]