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Re:Chatbots have struggled to live up to the hype by RugnirViking on Tuesday April 04, 2017 @10:00AM (#14032636)
> solve a very specific and usually uncommon need.

Perhaps i'm a strange case, but the only times I or anyone I know have ever had to use support are for these cases.

If an issue is common, its not an issue for support, its a failure of ux or design

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