Ask HN: No way to verify identity on Facebook

Posted by gorer on Tuesday April 04, 2017 @05:19AM
from the ask-hn dept.

I'm locked, and I have no other way to verify my identity on Facebook. Details and screenshots here: https://medium.com/@pof/prisoner-of-facebook-521929a26a95

Were you in such situation sometime? Can someone help me what to do? I have no way to contact Facebook, I can get nowhere after login, can't fill out any form to post a request. I already send them my government-issued ID scan, now I can't send any other ID scan or any other document anymore. This is desperate situation lasting 4th month.

( 5 comments | 3 points | on HN )

Re:Ask HN: No way to verify identity on Facebook by herbst on Tuesday April 04, 2017 @05:57AM (#14030967)

I recently logged in to create some ads. But got locked out as I changed my country since last login. I dont remember the fake birthday I gave them nor do I still own the phone number I used.

I decided for myself to declare Facebook for finally dead for me. I removed my personal account long ago but now I also don't do business around Facebook anymore

[ Parent | on HN ]

Re:Ask HN: No way to verify identity on Facebook by gorer on Tuesday April 04, 2017 @05:21AM (#14030810)

Details and screenshots here: https://medium.com/@pof/prisoner-of-facebook-521929a26a95

[ Parent | on HN ]

Re:Ask HN: No way to verify identity on Facebook by mattbgates on Tuesday April 04, 2017 @07:51AM (#14031559)

If all else fails, just create a new account with a new email address and add all your details. Surely, your friends will re-add you, and if they don't, it was probably not meant to be.

[ Parent | on HN ]

Re:Ask HN: No way to verify identity on Facebook by gorer on Tuesday April 04, 2017 @09:37AM (#14032413)

Unfortunately it's not about friends but about my website's fan page which contains hundreds of links to my website and images not showing anymore. Fans are confused, posting nasty comments :(

[ Parent | on HN ]

Re:Ask HN: No way to verify identity on Facebook by mattbgates on Tuesday April 04, 2017 @03:32PM (#14036370)

I hope they eventually respond. I think Facebook does take a few weeks to actually do anything. They aren't so good in the "customer service" department. They had banned a website of mine where I share links often, and I think it took almost a month for them to remove it from their ban list. The website is mostly family-friendly, and for the parts that its not, it certainly did not warrant a ban from Facebook.

[ Parent | on HN ]