Re:Uber's experiment in behavioral science to subtly entice ...
by mahyarm on Monday April 03, 2017 @02:55AM
(#14021059)
Filing a charge back with a credit card company is painful compared to complaining about something in the $rideshare_company app in 2 minutes, and then getting refunded in less than a day. It's your life / time.
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Re:Uber's experiment in behavioral science to subtly entice ...
by tehlike on Monday April 03, 2017 @08:37PM
(#14028560)
the downside is it's in terms of "Credit". With dispute, it's as good as cash.
The difference between the two might be less than many would think.
Also with dispute, you are sending business a message: if they charge you for their mistakes (in scheduling), you'll look for disputing (which costs them around 25$/dispute, i believe?).