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Re:Uber's experiment in behavioral science to subtly entice ... by tehlike on Monday April 03, 2017 @01:24AM (#14020761)
filing through credit card would cost uber money. consider it a punishment (For the lack of a better word) by the consumer.

Whether it works out in favor of consumer is a question. I would probably not use uber in the first place.

Re:Uber's experiment in behavioral science to subtly entice ... by mahyarm on Monday April 03, 2017 @02:55AM (#14021059)
Filing a charge back with a credit card company is painful compared to complaining about something in the $rideshare_company app in 2 minutes, and then getting refunded in less than a day. It's your life / time.
Re:Uber's experiment in behavioral science to subtly entice ... by tehlike on Monday April 03, 2017 @08:37PM (#14028560)
the downside is it's in terms of "Credit". With dispute, it's as good as cash.

The difference between the two might be less than many would think.

Also with dispute, you are sending business a message: if they charge you for their mistakes (in scheduling), you'll look for disputing (which costs them around 25$/dispute, i believe?).