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Re:Chatbots have struggled to live up to the hype by hectormalot on Monday April 03, 2017 @01:46AM (#14020830)
On that last point: the place I work actually hired copywriters and linguists to create more of a personality for our AI/bot.

You're right that the typical chat is quite bland and feels scripted, but I think companies are picking up on this and are trying to improve on this.

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