Comcast internet speed improved with non-Comcast hardware

Re:Comcast internet speed improved with non-Comcast hardware by manyxcxi on Sunday April 02, 2017 @08:52PM (#14019922)

The beauty is that (as far as my experience for the last ten years with Comcast for home and business in Seattle and Portland) I've never once had to do any configuration other than plugging it in while on the phone with support and reading off the various IDs.

The only thing I've ever needed was the serial numbers and such that are printed on the bottom of my modem.

Pro tip, the chat is much faster, tether to your phone for internet and do it via their web chat.

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Re:Comcast internet speed improved with non-Comcast hardware by dubya on Sunday April 02, 2017 @09:03PM (#14019955)

I replaced my router a few weeks ago (lightning!) on Comcast and the configuration was completely automatic. Maybe I had to enter my comcast id and password, but I didn't have to call anyone and it was done in just a few minutes. This was in Knoxville, TN.

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Re:Comcast internet speed improved with non-Comcast hardware by manyxcxi on Sunday April 02, 2017 @09:10PM (#14019978)

I've been back on FiOS since we moved back to PDX last summer, so my last cable modem switcharoo was about 5 years ago in Seattle. It's likely they could've made it easier.

To that end, I've done the modem switch probably a dozen times for myself, family, or friends and I've never encountered any resistance from Comcast during the process. Though they did fat finger a MAC address or serial number one time.

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