Ask HN: How Is Stripe Radar Performing?

Posted by mode57 on Thursday March 23, 2017 @09:49AM
from the ask-hn dept.

Since stripe introduced Radar, we've seen our fraud rate drop to literally zero. We're low-risk for fraud as we don't ship anything physical, but this still seems remarkable: is Radar really that good? How has it affected Stripe's valuation?

( 6 comments | 20 points | on HN )

Re:Ask HN: How Is Stripe Radar Performing? by aquark on Thursday March 23, 2017 @10:19AM (#13939938)

We are seeing an opposite side to this: we have customers using Stripe that had very low fraud rates previously and now are getting more false positives causing grief because their customers cards are getting declined.

I can see that it is a good feature, but the lack of easy programmatic control is an issue for us.

[ Parent | on HN ]

Re:Ask HN: How Is Stripe Radar Performing? by agopaul on Thursday March 23, 2017 @10:50AM (#13940187)

We got a couple cases of false positives ourselves, and I admit that the Stripe UI wasn't very clear on the fact that we couldn't override the "block" (even though the button was there, it didn't do anything).

That said, with a quick email to the Stripe support team, we got the transactions whitelisted in a matter of hours (I believe the Stripe support does regular US office hours, but that could have changed in the meantime).

[ Parent | on HN ]

Re:Ask HN: How Is Stripe Radar Performing? by edwinwee on Thursday March 23, 2017 @10:38AM (#13940091)

Hm, could you email me at [email protected] and we can take a look into this?

[ Parent | on HN ]

Re:Ask HN: How Is Stripe Radar Performing? by no1youknowz on Thursday March 23, 2017 @10:41AM (#13940105)

Are there any intentions to make this available to 3rd parties?

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Re:Ask HN: How Is Stripe Radar Performing? by mlm on Thursday March 23, 2017 @03:49PM (#13943526)

(I work at Stripe) We've thought about this a little, and while we'd be excited to make Radar available more broadly (i.e., even to businesses not using Stripe for payments), for now we're focusing our efforts on improving the product.

[ Parent | on HN ]

Re:Ask HN: How Is Stripe Radar Performing? by no1youknowz on Thursday March 23, 2017 @06:02PM (#13944761)

Great. I unfortunately can't use Stripe, but looking for solutions that will reduce fraud.

If this does become available, will certainly be looking at it.

[ Parent | on HN ]