Win-win it seems? Miele has a reason to optimize for long life, customer has a basic expectation of a long device life time and a possibility to buy peace of mind?
I think there's a market for a "heirloom" edition that costs 40% more and has a 20 year warranty.
1995 - GBP50 for 2nd hand Miele tumbler dryer - looked 20 years old then (chocolate brown 70s stylecontrol panel) - repaired twice - quite noisy - but still going strong age around 40 years
2001 - GBP1000 for top-of-the range Miele washing machine (wanted 1600RPM spin speed) - rubber seal replaced twice - still going - would probably buy bottom/mid range now to get adequate spin speed
2009 - GBP900 for Miele fridge and freezer - no problems yet
Yep.
I once carried a Miele washing machine up 3 flights of stairs with a friend. We thought we were about to die.
Later I looked up the specs in the manual: its counterweight weighs 120kg :´-(
The machine is (I think) around 30 years old, still going strong.
I just have muscle than brains (and not particularly much muscle).
I've had two front-loading washing machines now with counterweights, and neither one of them was remotely easy to remove the weights in.
And I didn't pay attention to how hard it would be to remove it -- it was already moot by that time. But it is removable.
It had lasted through 21 years of regular use, by multiple owners.
My dishwasher is a Miele, too. I have owned it for ... 13 years now, and I got if pre-owned, so I guess it is at least 20 years old. Has not given me any trouble, yet.
(My washing machine is some no-name brand, though, and it has worked well for 11-12 years now, so sometimes one can get lucky.)
Seconded: the Miele that my family insisted on buying us for the wedding is well beyond 8 years and we haven't had a single problem.
10 years warranty but rumour have it they might easily last up 20 years although you might have to change parts somewhere between 10 and 20 years.
Oh, and I think it cost something less than USD1000.