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Re:They Used To Last 50 Years by gcb0 on Sunday March 19, 2017 @08:48PM (#13910848)
don't look any further, I bought a 3k washer and dryer combination from LG 4 years ago. It boasted a ten year warranty!

the paint, drum, motor, finish, everything looks like new. But, the controller board burned.

I know my way around electronics, mind you, I can see exactly what is wrong (burned transformer), but the whole board is covered in some gelatin that makes any repair impossible.

the power input board is also water proofed with the usual epoxy that you can chip away and do your repair. but the controller board gelatin thing makes it impossible!

oh, and that board not only is NOT covered by the ten year warranty (only the drum and motor) but not a single place carry it. even LG cannot provide me that part for any money in the world. discontinued they say. after 4 years.

if anyone want to pick it up and drive the pristine electronics with an Arduino, msg me. machine is in socal though.

Re:They Used To Last 50 Years by my_username_is_ on Sunday March 19, 2017 @10:49PM (#13911346)
The gelatin covering the board does serve a purpose--it helps with vibration, among other things. It's called a potting compound, and you'll find it around electronic components in other high-vibration applications (automotive, power tools, etc.)

https://en.wikipedia.org/wiki/Potting_(electronics)

Re:They Used To Last 50 Years by c3833174 on Monday March 20, 2017 @07:32AM (#13913224)
Don't know why LG does that when Miele only has a dedicated compartment containing the bare motherboard + service manual in plastic bag
Re:They Used To Last 50 Years by masklinn on Monday March 20, 2017 @09:10AM (#13913815)
Potting is less expensive than designing an entire suspended/isolated container.
Re:They Used To Last 50 Years by gcb0 on Tuesday March 21, 2017 @10:41PM (#13928102)
This is the subject of this thread. How much "less expensive" you get on a $3~4k machine where the competition is $500. To compare with well built machines going for $3~4k in the 50's
Re:They Used To Last 50 Years by kw71 on Monday March 20, 2017 @01:44AM (#13912013)
An SMPS controller burned on my LG Washer control. LG didn't have any boards in stock, so I decided to repair it myself. Pried the board out of the tray with autobody pry tools and pulled away the silicone goo where I needed to repair.

I don't know what the rationale is for the board being covered in a half inch of rubber potting. A smaller coating would have provided a water seal, and this rubber is a heat insulator. Seems counterintuitive to me.

You will have to replace the board if the transformer has an open winding, because all these transformers are application specific. The silicone was burnt around some of the transformer terminals on my board, which scared me, but I didn't find any open windings. The other special part on this board is the cpu, everything else on the board is commodity and it is a real shame that LG decide to use this rubber potting AND screw up the supply of replacement parts.

I think it's a real flaw to integrate switchmode power supplies into control boards.

Re:They Used To Last 50 Years by sjg007 on Monday March 20, 2017 @03:47AM (#13912439)
Might be worth suing them in small claims for breach of implied warranty.
Re:They Used To Last 50 Years by sk5t on Sunday March 19, 2017 @09:31PM (#13911020)
Relying on an LG appliance warranty is an invitation to heartbreak...