Unfortunately, I never had the chance of using a Palm device of yore. Palm still has a following, as does Newtons due to how historically they solved a problem so smoothly no one since has been able to copy it. I'm willing to accept that ye olde Palms could meet my requirements of usable.

I don't think the silicon valley today understands that everything must be UI/UX oriented. If your UI/UX is broken, I don't care what your product does, I don't care how much it can improve my life, I don't care what you're telling yourselves or your investors: your product is broken and unusable to most of your customers, to every customer who isn't willing to put up with the brokenness.

As a customer, I don't need you, you need me.