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Re:Ask HN: What SaaS customer service tools does your startu... by bitmedley on Friday March 10, 2017 @12:01PM (#13840006)
it looks like Groove will be releasing a mobile app any day now (expected release early March 2017).

https://help.groovehq.com/knowledge_base/topics/does-groove-...

Re:Ask HN: What SaaS customer service tools does your startu... by esw on Monday March 13, 2017 @01:26PM (#13860057)
I really hope they do, but be aware that this date keeps changing. The last time I checked this page, it was spring 2016.