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A comment on Airbnb raises $1B at $31B valuation, became profitable in 2016. Parent comment

Re:Airbnb raises $1B at $31B valuation, became profitable in... by wnissen on Thursday March 09, 2017 @05:19PM (#13834358)
Wait, can't you enforce the number of guests with Instant Book?
[ Parent | on HN ]
Re:Airbnb raises $1B at $31B valuation, became profitable in... by rootsudo on Thursday March 09, 2017 @10:35PM (#13836149)
People lie. You still get negative feedback if you cancel a guest that is obviously lying.

Sure, you can follow up w/ airbnb, but since they outsourced their staff to a Clearwater, FL and Ortigas, Metro Manila call center their SLA dropped from 24 hours to 2 weeks.

[ Parent | on HN ]