Re:Summary of the Amazon S3 Service Disruption
by mml on Thursday March 02, 2017 @10:55PM
(#13780644)
apparently this is (or was) a job in japan. companies would hire what amounts to an actor to get screamed at by the angry customer, and pretend to get fired on the spot. rinse, repeat whenever such appeasement is required.
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Re:Summary of the Amazon S3 Service Disruption
by marklyon on Friday March 03, 2017 @07:01AM
(#13782290)
I know one person who does this for real estate developers. He gets involved in contentious projects early on, goes to community meetings, offers testimony before the city council, etc. When construction gets going and people inevitably get pissed about some aspect of the project, he gets publicly fired to deflect the blame while the project moves on. Have seen it happen on three different projects in two cities now and, somehow, nobody catches on.
Re:Summary of the Amazon S3 Service Disruption
by codeisawesome on Saturday March 04, 2017 @04:06AM
(#13790066)
I don't know how to describe this in a single word or phrase appropriately, but I think it is a "genius problem" to exist. Not a genius solution. I feel that the problem itself is impressive and rich in layers of human nature, local culture etc - but once you have such a problem any average person could come up with a similar solution, because it is obvious.
It's still mind blowing and very amusing that this is a thing in our world!
Re:Summary of the Amazon S3 Service Disruption
by patio11 on Thursday March 02, 2017 @10:59PM
(#13780653)
Do you have a citation for that? I am curious; it's something I've never heard of and goes against my intuitions/experience regarding what traditionally managed Japanese companies would do. (Entirely possible it has happened! Hence the cite request.)
Re:Summary of the Amazon S3 Service Disruption
by thr0waway1239 on Friday March 03, 2017 @01:29AM
(#13781135)
Imagine if the customer saw the same actor getting fired in different companies! Is the customer going to catch on? More likely, they will think "Yeah, no wonder there was a problem. This same incompetent dude wormed his way into this company too" :-)
Re:Summary of the Amazon S3 Service Disruption
by Bartweiss on Friday March 03, 2017 @09:56AM
(#13783228)
There's a movie sketch in here somewhere. A guy has the worst day of his life, every single thing goes wrong, and at every single company the same person is "responsible" for the issue.
Re:Summary of the Amazon S3 Service Disruption
by thr0waway1239 on Friday March 03, 2017 @11:02AM
(#13783725)
Awesome! The first movie ever made based on an anonymous comment on HN. Wait. So I can't get a cut in the profits then?
Re:Summary of the Amazon S3 Service Disruption
by kriro on Friday March 03, 2017 @04:07AM
(#13781640)
Well, well, well...scribbles note into Trello: "Today I got fired, it was all my fault, our poor customers suffered" Blog posts as a service.
Re:Summary of the Amazon S3 Service Disruption
by gioele on Friday March 03, 2017 @01:46AM
(#13781179)
Inspired by the Daniel Pennac's novels? https://fr.wikipedia.org/wiki/Saga_Malauss%C3%A8ne