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A comment on How we de-risked our SaaS pricing strategy. Parent comment

Re:How we de-risked our SaaS pricing strategy by aaronbrethorst on Wednesday March 01, 2017 @04:13AM (#13762402)
> If you are overwhelmed by support requests, one way to fix it is to charge more. Another way is to solve the underlying problem.

These are not mutually exclusive choices.

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