Re:Ask HN: Is S3 down?
by spuiszis on Tuesday February 28, 2017 @07:27PM
(#13759746)
Wish I could +1 this more. Any time I get some error, I spend hours sifting through old documentation and forum posts.
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Re:Ask HN: Is S3 down?
by DerpyNirvash on Tuesday February 28, 2017 @07:55PM
(#13759925)
Why not just open a support ticket?
Exactly. Because they've usually only experienced support for Google's free services, people assume all Google support is minimal - but it isn't. We pay $150 a month for silver support, and in the extremely rare (several years apart) case we need help, we get it.
Google Apps for Business is not free.
True, it costs $5 a month - nearly free. It comes down to the eternal truth that there is no such thing as a free lunch, and expecting a $100/hour support person to be at your beck and call for $5 a month isn't realistic.