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A comment on Ask HN: Is S3 down?. Parent comment

Re:Ask HN: Is S3 down? by nomadicactivist on Tuesday February 28, 2017 @01:48PM (#13756507)
And my favourite part: "To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center." -- for a company that has built itself on automation, surely you could automate some bill credits based on the SLA.
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Re:Ask HN: Is S3 down? by bdcravens on Tuesday February 28, 2017 @03:55PM (#13757717)
Many companies don't give out refunds and you have to proactively request. (alas my employer's value prop, in a completely different industry of course)
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Re:Ask HN: Is S3 down? by kesor on Tuesday February 28, 2017 @08:13PM (#13760043)
You can open tickets in support with API calls ... just sayin.
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Re:Ask HN: Is S3 down? by ucaetano on Tuesday February 28, 2017 @07:41PM (#13759828)
Does the AWS Support Center also run on AWS?
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