Re:Ask HN: What is so great about Bloomberg Terminal?
by MagnumOpus on Sunday February 26, 2017 @08:14PM
(#13741134)
> 24-7 ultra-responsive skilled help who are responsive in around 30 seconds
True apart from the "skilled" part. They have cut-n-paste monkeys staffing 1st line help-help support and you know it.
Any question that actually involves thinking (bugs in their software or interesting questions about the API or details of their financial models) just gets passed through a game of telephones until you reach the actual competent people hours or days after you have devised a workaround for the burning issue yourself.
Bloomberg is also like an operating system. For example, there are electronic execution venues in many types of instruments which use the Bloomberg as their front-end. This is very valuable. When you are a trader, screen real estate is critical. You can have 6 30" monitors and it still isn't enough if your tools are fragmented across 50 platforms. The more you can keep things integrated into a few core tools the better.
You are also paying a ton for ultra-responsive service. When millions or billions are on the line you don't have time to mess around on a help-line. On a Bloomberg you have 24-7 ultra-responsive skilled help who are responsive in around 30 seconds.
There are other reasons but end of the day if you are a pro then 30k/year isn't cheap but its a lot cheaper than trying to hack around with amateur tools.