Uber may, in fact, have an HR problem that needs fixing. I'll wait for the investigation to find out - Fowler seems fairly credible, but far too many incidents like this seem fabricated/unsupported/implausible, and get traction mainly because the media loves them.

I was only disputing the specific point I quoted. Even if everything Susan Fowler said is true, Uber is still a social good that is fixing racism in taxi cabs.