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Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by xiaoma on Thursday February 23, 2017 @07:33AM (#13713378)
>"If you're a good engineer, there are better and far more interesting and impactful companies to work at than an app whose primary purpose is to call a ride."

It's no Space X, but giving people a cheaper, more reliable cab that can be used for carpooling seems more meaningful than spending one's time working for a company whose primary purpose is getting people to click on ads.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Thursday February 23, 2017 @09:44AM (#13714189)
> more meaningful than spending one's time working for a company whose primary purpose is getting people to click on ads.

This nonsense needs to stop. That's not how "meaning" works.

Marketing and advertising are one of the primary drivers of the economy and very likely the reason the company you work for is successful in staying in business, finding customers and paying you. It's also the primary business model behind several of the largest companies on the planet and funds an immense amount of content across the web for everyone.

The advertising industry is not full of evil hackers running scams. It has some of the brightest people working on challenging problems and has driven several other sectors forward, including software development and database technologies that are often discussed here on HN and used for many other ventures.

There is no inherent ranking of morality, it takes all kinds of jobs and people to make this world go around. Claiming otherwise is shortsighted and simplistic at best, and never leads to good discussion.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Thursday February 23, 2017 @10:38AM (#13714704)
You don't see a difference in meaning between advertising and SpaceX?

One is moving humanity forward potentially into a spacefaring species in our lifetimes. The other is playing zero-sum games to help Pepsi avoid being outcompeted by Coke.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Thursday February 23, 2017 @12:00PM (#13715442)
No, there is no difference. You cannot judge what is meaningful to someone else.

Also you're comparing a single company to an entire industry. Advertising is one of the reasons why SpaceX is successful in the first place, along with thousands of other cutting edge companies. SpaceX is exciting, but advertising has far greater impact collectively than you might think.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by MaxfordAndSons on Thursday February 23, 2017 @12:32PM (#13715769)
I think there's a definitional mismatch problem in this debate.

You're talking about meaningfulness at the individual level, and I completely agree, nobody should be judged for how they find meaning and edification in their work, as long as they're not a hitman or something involving a similar level of individual amorality.

But I also agree with gp and others that there is a difference between doing ad tech and rocket science. It's not that ad tech should be demonized, but I can't deny that there's something more meaningful about space exploration, and here I mean "potentially meaningful to much/all of humanity". And for some, this broader sense of meaningfulness overlaps significantly with their individual sense of meaningfulness, in which case they probably would have a hard time finding ad tech work meaningful.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Thursday February 23, 2017 @04:04PM (#13717774)
> but I can't deny that there's something more meaningful about space exploration

Exactly, that's you - but others are completely different. There is no absolute ranking. Individual meaningfulness is all that exists. You might be in a group of people that all believe the same but that's about the extent of it.

I personally see space travel as just another step in the growth of technology. It's definitely exciting but not some grand journey towards meaning. It's just science and tech and progress.

And there are billions more who couldn't care less for space. Many say we should cure cancer first before spending money on space because it's more "meaningful", yet it's clear that both are important pursuits to the people involved in them and that there is no right or better thing for an individual or society to do. So why is advertising somehow beneath that? Is allowing efficient commerce and communications to build the economy and wealth somehow not up to the same standards?

This letter from 1970 by Dr. Stuhlinger of Nasa is an incredibly reply in defense of space vs feeding the hungry, switch out space travel with anything else and it still holds: http://www.lettersofnote.com/2012/08/why-explore-space.html

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Friday February 24, 2017 @02:04AM (#13721662)
> There is no absolute ranking. Individual meaningfulness is all that exists.

This is not even consistent. Even if you admit only individual meaning, then certainly there are aggregates of those values across society. And advertising is not as high as feeding the hungry or contributing to world peace, as obvious examples.

Collecting stamps may be meaningful to you as an individual, but society also judges your contribution as more or less meaningful. Psychologically, your own experience of meaningfulness is influenced by the opinions of others.

So you can see already that even if you disregard any questions of morality in how you spend your life, the idea that meaning is purely individual already breaks down and becomes inconsistent. We are social animals.

That is a wonderful letter and an excellent example of how the cost of space exploration can be justified. Advertising, while wasting more human resources, does not need this kind of justification, because it is not usually funded by public institutions. However, if you were to try to write such a compelling letter to justify the vast human expenditure of energy and intelligence on advertising you would find it difficult.

The letter makes specific examples of the benefits to all of us on Earth of how space flight requires technological progress, which improves our well-being, and how space exploration inspires us to better appreciate and protect our planet. You cannot replace space travel with advertising and make the same arguments.

Whether space travel or curing cancer is more meaningful, it's certainly good that we are doing both. However, the same is not true for advertising. If you took 99% of the talented and capable people in advertising and put them to work on curing cancer, feeding the poor, providing health care or education, or any of a number of other areas, society would be better off.

Some people derive meaning from making a good living and supporting their families. If advertising is the way to do that, great. But if you derive meaning from the value that your work provides to society (and to some extent, everyone who works does) then advertising (in the majority of cases) is not for you.

If we could disarm all the world's armies overnight and prevent all wars, and spend those resources on something else, wouldn't be better off? We cannot, because the competitive structure of our world is such that unilateral or universal disarmament are both impossible to achieve. Military spending and war remain necessary because we have found no way to move beyond them.

If we could create a world overnight with no advertising, we would be better off by all the productive areas that energy and creativity could be redirected to, but we can't because of the competitive structure of our economies. Advertising is made necessary by our current system, but that does not mean it is equally socially valuable or provides the same meaning to those who work in it as every other field.

In making this comparison, I mean no disrespect to the military. You can agree that war is horrible but still serve from love of country. There is nobility in that. I don't think you can make the same claim for advertising.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Friday February 24, 2017 @12:59PM (#13725925)
> Even if you admit only individual meaning, then certainly there are aggregates of those values across society.

This is what I said. There is no absolute ranking. It's groups of people thinking the same thing, and very few things have a majority, but even if they do it doesn't matter since it's a belief. There is no "right" or "better" yet you keep saying advertising is worse somehow. Even space travel is far from the top if you actually look at the entire planet and that's what I was trying to show with that letter.

> You cannot replace space travel with advertising and make the same arguments.

Yes you can. Every industry makes progress that is felt everywhere else. That is the point. Advertising has moved the entire internet into the commercial age and allowed the absolutely vast amount of content today, not to mention the success of every major business that you rely on and work for. I don't see how you can discount that at all.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Friday February 24, 2017 @10:13PM (#13729803)
> There is no "right" or "better" yet you keep saying advertising is worse somehow.

Yes. Advertising is worse. It is a net loss to society, necessary for structural reasons of competition between companies but otherwise nearly valueless in comparison to the human energy and time devoted to it, and with significant negative externalities for all of society. There are many industries that are better than advertising.

This is why it isn't rated as one of most people's favorite feel-good industries, even though you claim to think that's irrelevant.

Take the money out of the equation and ask yourself how many people would still be working in advertising if we lived in some sort of Star Trek world where people decided what to do based on their abilities and what is best for society.

> Every industry makes progress that is felt everywhere else. That is the point. Advertising has moved the entire internet into the commercial age and allowed the absolutely vast amount of content today, not to mention the success of every major business that you rely on and work for.

You're arguing in defense of advertising, but I think you've painted yourself into a corner here. Yes, in some butterfly effect way, every industry affects everything else, but the scale is not always the same, and not every effect is positive.

What would have happened to the Internet without advertising? We would still have e-commerce because it is tremendously efficient, but we wouldn't have banner ads, or spam. We would still have content, because people like to create and share, but we wouldn't have fake news sites (the ones that were built by teenagers for the ad revenue) or Buzzfeed, Outbrain, and all of the rest of the shit content that exists only to game advertising. Would we have Google? Youtube? Facebook? Maybe with different business models.

If you look at the actual impact of advertising on society, it's not easy to argue that it is one of the better industries. So I can understand why you took the approach of trying to say that all industries are really the same, and anyway it's all just beliefs which you say don't matter. But that argument doesn't hold up.

I'm curious where you would draw the line beyond which people in an industry become responsible for what their industry does, or if you draw that line at all.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Thursday February 23, 2017 @12:19PM (#13715636)
If you think meaning is arbitrary and cannot be judged by anyone else, I am not going to persuade you otherwise. However, most of us in society find shared meaning in those areas that we hope will benefit us all. In aggregate, we do judge what is meaningful and what is not.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by TheOneTrueKyle on Thursday February 23, 2017 @12:19PM (#13715634)
Want to go more into detail about how advertising has helped spacex?
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by Veelox on Thursday February 23, 2017 @02:22PM (#13716865)
I would agree with you that SpaceX is more meaningful than advertising but advertising is not always a zero-sum game. In the Pepsi vs Coke case or Ford vs Toyota then yes it is a zero-sum game (unless you consider the increased competition a benefit). But in different cases online advertising allows some services to exist that would otherwise be impossible.

One example is that you can be a self-employed bookbinder in a remote town by advertising your services online. This allows you to find customers who want your services that you would not otherwise be able to find. Those customers are able to find more bookbinders than would be possible without online advertising which drives down price.*

So, online advertising is not always zero-sum, it allows some business that would not be able exist without it. The existence of more businesses reduces price for customers.

* I got this idea from an article I read previously and am not able to find.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Friday February 24, 2017 @02:20AM (#13721717)
Yes. I agree, and in a better society there would still be some room for advertising. If a product or service benefits consumers, then it benefits them to know that it exists. However, I would also say that we have several orders of magnitude more advertising than we need, and that the majority if it is zero-sum, or if you consider products like Pepsi and Coke (high margin addictive death syrup that would scarcely have a market if not advertised to the saturation point) decidedly negative-sum.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by tsunamifury on Thursday February 23, 2017 @10:53AM (#13714843)
Do you know where most of SpaceX's funding comes from? Companies who make money by selling ads.

Besides listen to it from Musks own mouth, "Meaning is about the delta between impact and scale. Whether you help millions of people share a photo more easily or send one person to mars."

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Thursday February 23, 2017 @11:57AM (#13715412)
Non sequitur.

If you work for a company selling ads, do you derive meaning from how the company invests its profits? Or from the direct effects your actions have on the world?

The rationalizations some people will accept to avoid taking responsibility for how they spend their own lives...

Edit: clarity

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Thursday February 23, 2017 @12:08PM (#13715524)
So you think it's an invalid argument because of where that person works? Seriously, who are you to judge how others spend their lives?

Do you go around telling construction workers that their life is meaningless and they should instead be building rockets to carry you to another planet?

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Thursday February 23, 2017 @12:10PM (#13715543)
No. Edited for clarity.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by manigandham on Thursday February 23, 2017 @03:44PM (#13717599)
You're still saying their comment is a non-sequitur... because why? they work for Google? because you don't like it?
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by inimino on Friday February 24, 2017 @02:13AM (#13721699)
Because it is a non sequitur. It fails to engage the point of the argument.

The point is that SpaceX is a making a potential contribution to humanity's future, which makes it a more meaningful way to spend your working years than an advertising company.

The fact that an advertising company thought that SpaceX was a good investment has absolutely nothing whatsoever to do with this argument. It completely misses the point.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by bogomipz on Thursday February 23, 2017 @08:40AM (#13713736)
>"It's no Space X, but giving people a cheaper, more reliable cab that can be used for carpooling seems more meaningful ..."

But the "cheaper" part is largely because rides are being subsidized by VC money no? Is it that meaningful if its not sustainable?

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by jasode on Thursday February 23, 2017 @09:36AM (#13714134)
>But the "cheaper" part is largely because rides are being subsidized by VC money no?

Uber is a private company so their accounting isn't publicized but as far we can tell, the VC subsidies target a very specific situation: the low prices from competition such as Lyft/Didi

Leaving out the "price wars" aspect, the unsubsidized higher Uber fares would still be lower than:

1) taxis (especially out to the suburbs)

2) the TOC (Total Cost Ownership) of owning a car if consumers make a behavioral change from buying their own car and instead, switch to an on-demand "car as a service". E.g. using Uber 10 to 20 times a month is less than purchase price of car + loan interest + taxes + annual registration + insurance + parking garages.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by cmdrfred on Thursday February 23, 2017 @09:42AM (#13714178)
That price equation probably only holds for new or used luxury cars or within major cities. A cheap beater or something like a new Kia would likely be more cost effective for commuting over the life of the vehicle in my estimation.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by jasode on Thursday February 23, 2017 @09:56AM (#13714293)
Yes, I didn't mean for my example to be a universal cost savings for everyone. It's definitely a case-by-case basis. If one is doing a lot of driving around such as real estate agent or soccer mom with 3 active kids, relying on Uber instead of owning a car would be not be cost effective. That aside, many would see cost savings by making the economic switch from car-as-ownership to car-as-a-service and that scenario doesn't depend on VC subsidies.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by bogomipz on Thursday February 23, 2017 @10:29AM (#13714629)
How did you arrive at number 1 if you don't know what the subsidy is?

Similar with number 2, if don't actually know what the subsidy is worth how can you state this?

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by jasode on Thursday February 23, 2017 @10:57AM (#13714885)
>How did you arrive at number 1 if you don't know what the subsidy is?

Keep in mind that Uber isn't subsidizing every fare in every city in all circumstances because even with a $11 billion war chest from VCs, that's unaffordable. They are strategically subsidizing in specific markets (e.g. price wars with Lyft and previously Didi in China).

In the early days (2011?), Uber didn't have heavily subsidized fares and riders still chose them over taxis because they cost less.

My comments are based on observations from analysts, comments from investors Bill Gurley (Benchmark) and the CEO.[1]

[1] http://www.businessinsider.com/uber-says-its-profitable-in-t...

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by bogomipz on Thursday February 23, 2017 @11:40AM (#13715243)
Your link is a Business Insider story that cites a Bloomberg story that cites a "a previously undisclosed document." That's a bit loose isn't it? Additionally the statement is for "February" and only the United States.

"In February, Uber earned an average of 19¢ per ride in the U.S., according to previously undisclosed financial documents."

You realize that comments from analysts have been hugely wrong before? See Henry Blodgett and Mary Meeker.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by jasode on Thursday February 23, 2017 @11:55AM (#13715386)
>You realize that comments from analysts have been hugely wrong before?

Yes they're often wrong but I wasn't talking about predictions. I was talking about how they described the past. Uber was already beating taxis in limited markets without any subsidies.

If I'm interpreting your position correctly, you believe that the only possible way for Uber to be cheaper than taxis is through subsidies. This isn't true.

Financial arbitrage of transportation by using crowd-sourced cars instead of taxis has been discovered by a dozen companies besides Uber. In fact, the opposite tactic of no subsidies and aggressive surge pricing can still be cheaper than taxis.[1] Put another way, Uber (crowd-sourced cars and not the luxury Black Service) without subsidies is by design, cheaper than taxis. What the subsidies attempt do is make Uber cheaper than Lyft/Didi.

The subsidies were part of a competitive strategy to try and bleed Lyft and Didi to death. (It didn't work with Didi and Uber called a truce with them. How Lyft plays out remains to be seen.) However, the subsidies are not necessary for Uber fares to be cheaper than taxis.

[1] http://www.chicagotribune.com/redeye/redeye-ride-share-cabs-...

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by bogomipz on Thursday February 23, 2017 @05:59PM (#13718707)
>"Uber was already beating taxis in limited markets without any subsidies."

How were they "beating" taxis? On price? Are you actually beating something if you are cheaper but losing money?

The links you are posting are really fluff pieces. This one is some reporter's anecdotal summary of spot prices for two particular destinations in a single city. This is no way a serious piece of business journalism.

You keep making statements about the specifics and extent of the subsidies but you don't actually know this do you? And none of the links you have posted support these assertions you are making about these subsidies or lack of them.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by monodeldiablo on Thursday February 23, 2017 @08:22AM (#13713590)
It's depressing how often I hear this sentiment. So I'll just repeat: Those are far from the only two options available.

Advertising makes up about 20% of the US economy. Is it really so hard to believe that there are rewarding, ethical jobs available in that other 80%?

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by Zanta on Thursday February 23, 2017 @09:27AM (#13714053)
20% seems insanely high to me - do you have a source for this? First google hit for me returned this [1], which puts the number between 1% and 2% of GDP

[1]https://www.bloomberg.com/news/articles/2014-03-03/advertisi...

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by monodeldiablo on Friday February 24, 2017 @02:07PM (#13726628)
Yeah, that seems vastly more reasonable. I was quoting AdWeek (I know...) because it was the most conservative number available.

So yeah, let's be more realistic and say that advertising makes up 2% of GDP. There's got to be an ethical job in one of the industries making up the other 98%. I've never worked for an ad-supported business and I don't find employment difficult to come by...

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by xiaoma on Thursday February 23, 2017 @08:33AM (#13713682)
Of course not. It's just that a lot of the biggest software companies—Google, Facebook, Pinterest, Twitter, Snapchat and to an extent, LinkedIn—are advertising companies
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by RestlessMind on Thursday February 23, 2017 @10:25AM (#13714585)
That line of thinking is wrong and is similar to saying entire newspaper industry is "advertising" industry, just because their business model needs bulk of the revenue from Ads. I mean, newspaper journalism cannot sustain simply on subscription revenue. And just like newspapers have clear separation between news and ads, companies like Google have clear separation between Search and Ads.

So does that mean any journalist working on hardcore investigative journalism is working on advertising? If yes, your world view is a bit warped. If no, please explain why you think a Google search ranking engineer is essentially working on advertising?

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by mercutio2 on Thursday February 23, 2017 @11:33AM (#13715178)
I strenuously disagree that the previous poster's line of thinking is wrong.

Incentives matter. A lot. Companies who derive the vast majority of their revenue from advertising will have their culture and technological choices shaped by the underlying business needs.

Heavily marketing dozens of largely unsuccessful moon shots to keep people excited does very little to change this underlying analysis.

Newspaper business models continue to be mainly advertising driven, so I don't disagree with your analogy, just your conclusion. Advertising shaped journalism enormously even before that business model was crippled by Google and Facebook. I would have the same difficulty working for Buzzfeed as Google.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by RestlessMind on Thursday February 23, 2017 @12:01PM (#13715449)
> Companies who derive the vast majority of their revenue from advertising will have their culture and technological choices shaped by the underlying business needs.

I worked at Google, on Search. My work (and my team and org's work) was never affected by Ads and how Ads worked. We just focused on making Search better. So I object to your imagination of how Google culture and choices are shaped.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by mercutio2 on Thursday February 23, 2017 @07:23PM (#13719443)
I have many friends who have worked in Search in the last decade.

You seem to be interpreting "incentives and culture" as "explicit directives or pressure from Ads". There are many ways for culture to grow. Chinese walls can prevent many overt pathways from growing, but they aren't an antidote to the overall role incentives play inside companies.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by RestlessMind on Wednesday March 01, 2017 @03:26PM (#13767965)
Do you mind sharing some specific examples, rather than speaking in abstract?
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by Fej on Thursday February 23, 2017 @09:21AM (#13714017)
Twitter's not so bad. It is civically important. Revolutions grow because of Twitter. Opposing armies tweet menacingly at each other. And for better or worse, it is the current US President's primary mouthpiece.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by abenga on Friday February 24, 2017 @03:01AM (#13721889)
Are you saying the amount of value provided to billions of people by the Google search engine, Maps, Gmail, etc. is worthless, because the primary way the company makes money is by ads?
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by misiti3780 on Thursday February 23, 2017 @10:01AM (#13714347)
By this logic - working at google isnt meaningful?
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by RestlessMind on Thursday February 23, 2017 @12:02PM (#13715463)
Even worse example: by this logic, working as a journalist at NYT is not meaningful either.