Re:Mailgun Becomes an Independent Company
by jrodom on Wednesday February 22, 2017 @10:42AM
(#13706304)
This is (and probably always will be) a work in progress for us. Our systems promote you into higher quality IP ranges as you send better e-mail. The downside is that this is a reactive process. We have some experiments that we're starting to run to help improve onboarding and IP assignment for legitimate users. In the meantime, support is always happy to review your account and expedite this process for you.
I literally went through the same problem, and they did the same thing for me, they didn't accept money for a dedicated IP
It seems that spammers are using their free tier to send spam emails, and because of that, some of their non-dedicated IP range are listed as spam by Office365/google