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Re:Sorry. We Messed Up. (Zendesk responds to pricing criticism) by mattmaroon on Thursday May 20, 2010 @01:33PM (#1364593)
Reasonably well-handled. I didn't go through the effort of switching our business away from this because I thought something might happen.

I do have the sneaking suspicion that if we grow a bit the business case for either switching or rolling an in-house solution ourselves will become much more compelling though, especially if I'm forced to upgrade from my current plan to a new one.

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