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A comment on GitLab’s Secret to Managing Employees in 160 Locations: Write Everything Down. Parent comment

Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by Thrillington on Thursday February 09, 2017 @07:01PM (#13612187)
You shouldn't make design decisions from case studies alone, but the subjective experience of each individual user is a perfectly valid measure of UX performance.
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Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by dfischer on Thursday February 09, 2017 @11:21PM (#13613191)
No it's not. That is completely against the idea of ux. What someone says is not what they do. Measure. Analyze. Experiment. Tweak. Results. It's all objective data.
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