Re:Why is this job not handled by a machine yet?
by teknologist on Wednesday February 08, 2017 @11:18PM
(#13604641)
Arguably there are people who have it in them to do better, but feel that their extra contributions would not be recognised. Tipping is supposed to be a solution to this in some jobs, but there's not much of a culture of tipping airline check-in desk clerks in most cultures
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Re:Why is this job not handled by a machine yet?
by lostcolony on Thursday February 09, 2017 @08:14AM
(#13606646)
Sure. But if their company is not already trying to recognize it, why would they pay for software to do it? And if they are, and are just not good at it, why would they recognize software as the solution? I just haven't seen any companies going "We sure would like to recognize our best employees, but we just have no way of knowing why they are". -Especially- in customer service land.